Access control is what happens when 'the gate opens when I push a button' evolves into 'the gate opens for the right people, at the right times, and I can prove who came in'. For homes with multiple users, and for any business premises, it's usually well worth the small extra investment at install time.
Types of access control
The three common options are keypads (a code opens the gate), RFID tag or card readers (a tag opens the gate and logs the event), and biometric readers (a fingerprint or face opens the gate). Each has a place.
Keypads are the cheapest and simplest — great for domestic workers and occasional visitors. Tag readers are the sweet spot for households with multiple family members or tenants. Biometric readers are the go-to for business premises where you need to know exactly who was on-site and when. On a slider, the track and the rack are dealt with under sliding gate repairs.
Integration with your gate motor
Every access control device we install is wired directly into your existing gate motor controller — no separate relay boxes hanging off the wall. This makes them faster to trigger and much more reliable long-term. Compatible with the gate motor installation and gate automation systems we install.
Event logging and auditing
For business premises and larger residential estates, event logging is the real value. Every tag, code or fingerprint used is logged with a timestamp — searchable, exportable, and legally usable if you ever need to prove access.
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Areas we install access control
Keys, codes, tags and credentials
A keypad is the cheapest way to control a gate and the least controlled. A code is shared, and once it is shared it is impossible to un-share: the domestic worker who left, the contractor who finished, and whoever they told all still have it. Codes need changing on a schedule, and almost nobody changes them.
Tags and fobs are better because they are individual. One can be withdrawn without affecting anybody else, and a decent controller records which one opened the gate and when. The limitation is physical — a tag handed back may not have been the only one issued.
Remotes are convenient and anonymous. They are fine for a household and poor for anything with turnover, because nobody can say how many exist. On a swing gate, the hinges, posts and arms come under swing gate repairs.
For a property where people come and go, individual credentials with a record beat a shared code every time, and the difference in cost is smaller than most people expect.
The list that matters more than the hardware
The most valuable thing on any access-controlled property is not the reader. It is a current list of who holds what.
Every tag, fob, remote and code, who has it, and which gate it opens. Then two questions against each line, once a year: does this person still need access, and do they still work here. Both answers change more often than anybody expects.
The test of that list is what happens when a tag goes missing. With one, the question is which credential to revoke and it takes a minute. Without one, the honest answer is that nobody knows what has been lost, and the only safe response is to re-issue everything.
On a complex, this is the difference between a system that describes the building and one that describes the building as it was three years ago. Anything that genuinely cannot wait is handled as an emergency gate repair, at any hour.
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Estates, complexes and who may instruct work
On a shared entrance, the first question is never technical. It is who is allowed to authorise the work.
Depending on the scheme it may be the trustees, the managing agent, or a nominated director. On an estate it is usually the estate manager, and contractor access has to be arranged before a vehicle arrives rather than negotiated at the boom.
Settling that once, in writing, is worth more than any specification decision. It is the difference between a fault reported on Friday being fixed on Friday and being fixed the following week.
For estates we also ask what documentation is wanted for the building file — which gates were attended, what was fitted, and how many credentials were issued.
Power failures, and the way a gate should fail
Every controlled entrance has an answer to one question, and many properties have never asked it: when the power goes, does this gate release or stay locked.
Both are legitimate and they mean opposite things. On the only vehicle exit from a complex, a gate that stays locked in an outage is a trap. On a perimeter gate onto open ground, a gate that releases is an open invitation. Getting a visitor from the gate to the house is what an intercom system is for.
What is not legitimate is not knowing. It should be written down per gate, along with where the manual release is and who is allowed to use it.
Testing it is a fifteen-minute job done deliberately, with somebody inside and somebody outside, at a time of your choosing. What that usually finds is not a dramatic failure but a small one that would have been expensive in the dark — an override nobody could locate, or a gate that behaves differently from how everybody assumed.
Handover, and the page that should exist
At the end of any access control work there should be one page, kept by whoever manages the property rather than inside the gate it describes.
Which gates exist and what opens each. How many credentials were issued and to whom. Who may instruct work, and how they are reached out of hours. Whether the guardhouse or security desk needs notice for a contractor. And for each controlled gate, which way it fails when the power drops and where the manual override lives. Where the fault turns out to be the motor itself, that is ordinary gate motor repair work rather than anything exotic.
That page is what makes a future callout short. It also survives a change of managing agent or a new set of trustees, which is exactly the moment most access records quietly stop being accurate.
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Businesses, staff turnover and the Friday problem
On premises the access problem is not the hardware. It is that people arrive and leave, and the credentials do not.
The pattern is always the same. Somebody leaves on a Friday, hands back a tag, and nobody can say whether it was the only one issued to them. Nobody wants to re-issue the whole site over one uncertainty, so nothing is done, and the uncertainty accumulates.
The fix is unglamorous: individual credentials rather than a shared code, a register that names who holds what, and a habit of revoking on the day rather than at the next review. A tag revoked in thirty seconds is worth more than any lock on the gate.
Where a site has genuinely lost track, the honest reset is re-issuing everything once and starting the register properly from that day. It is a morning's work and it is the last time it needs doing. A diagnosis before anything is replaced is the whole basis of gate motor repairs here.
Choosing between a keypad, tags and remotes
A keypad costs least and controls least. Use it where convenience matters and the population is small and stable — and change the code on a schedule somebody actually keeps.
Tags and fobs suit anywhere with turnover: staff, tenants, a complex. Each is individual, each can be withdrawn alone, and a decent controller logs which one opened the gate.
Remotes are for the household. They are anonymous and they multiply, which is fine for a family and poor for a business.
Most properties end up with a mix, and that is the right answer rather than a compromise: remotes for the people who live there, tags for the people who work there, and a keypad as a fallback that gets its code changed when somebody leaves.
Frequently asked questions
Can we add access control to an existing complex gate?
How often should codes be changed?
How many tags should we issue per unit?
Can access control work with the gate motor we already have?
Is a keypad code good enough for a household?
Can you tell who opened the gate and when?
Who authorises access control work at a complex?
What happens to our gate in a power failure?
Can I add access control to my existing gate motor?
How many users can a biometric reader hold?
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