Troubleshooting
The Six Most Common Sliding Gate Problems
Sliding gates fail in fairly predictable ways. Recognise the symptom, and you're already halfway to the fix.
1. The gate jerks as it opens
Jerking almost always points to a rack-and-pinion mesh problem. Either the rack has come loose from its mounting, the teeth are worn, or the pinion has shifted out of alignment.
2. The gate stops halfway
A gate that opens halfway and then stops is usually the board's over-current protection tripping. Something is making the motor work harder than it should — often a worn wheel or a bind on the track.
3. Grinding noises
Grinding is a bearing on its way out, or a wheel that has seized. Replace the wheel and bearing assembly and the gate will roll silently again.
4. Gate closes then reopens
This is almost always a safety beam issue — dirty photocells, a spider in the beam path, or misalignment causing the beam to trip mid-close.
5. Motor humming, gate not moving
Sheared pinion or seized gearbox. See our sliding gate repairs page.
6. Remote works intermittently
Remote batteries, receiver drift, or moisture in the coding pins. A technician can diagnose and fix in one visit.
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